Not sure how to resolve a conflict in the workplace?

Consulting a mediator for work-related disputes can help to resolve conflicts without having to go through a lengthier and more tiring processes.

For example, when facing unfair dismissal, employees can take their matter to the Employment Tribunal.

However, a mediator can help you arrive at an amicable outcome with your employer without the matter going to an employment tribunal.

This saves both parties time, money and unnecessary emotional distress.

Stressed Woman
 Young Woman Contemplating

If you are concerned that you may lose your job, take the fear and stress out of challenging unfair treatment at work, or, facing a disciplinary hearing by seeking mediation.


Mediation can prevent you from losing your job by helping you secure working conditions that are agreeable to you and your employer.

The benefits of
having a mediator?

Reduced Costs

Costs incurred in Mediation are a fraction of those involved in litigation. Both in monetary and personal terms, mediation is inexpensive compared to proceeding to a court hearing.


As the process of mediation is based on mutual agreement, the mediator does not impose a decision, nor make any kind of judgment – unlike court or arbitration, the mediator helps the parties to find their own, mutually acceptable, solution.

Quicker Process

Mediation can be scheduled within a very short timeframe: it can be soon after a dispute arises or at any time throughout an on-going dispute; and, following the pre-mediation processes and agreements, can often be concluded in a single day. This reduces the time from start of dispute to settlement significantly.


The confidential nature of mediation allows the Parties to negotiate freely and productively without fear of publicity. All those participating in a mediation are protected by a confidentiality agreement which is signed by all parties and witnesses before the mediation begins. Issues discussed between a party and the mediator will not be disclosed to the other party, except by agreement.

Do any of these scenarios from past clients seem familiar?*

“Everyone was against me, it felt like I was going mad.
Thank you so much for helping me get back on my feet. I feel like a big weight has been taken off me.”

“Everyone was against me, it felt like I was going mad.Thank you so much for helping me get back on my feet. I feel like a big weight has been taken off me.”

“Everyone was against me, it felt like I was going mad.Thank you so much for helping me get back on my feet. I feel like a big weight has been taken off me.”

Example Work Mediation Case Study


Marjorie worked for a chain of hotels making sure that the kitchens and restaurants were cleaned at the end of each day. She notified the owner that she had evidence there were rodents on the premises. Two weeks later Marjorie notified her employer that she was unable to enter two of the premises because the number of rodents had increased making it impossible for her to do her job. A few days later Marjorie's employment was terminated and she was not paid any wages for that month despite her calls to HR.


Marjorie decided to seek some help, as she had no idea what to do. A friend told her she should take them to an employment tribunal. Marjorie was beginning to feel overwhelmed with the information she found online about the law, finding a representative, the costs and the length of time this would take, as she had now fallen behind with the rent and her time was taken up looking for a new job.


By chance she found some information about mediation and decided to seek out her local mediator. The mediator explained both the tribunal process and the mediation process. Marjorie wanted this sorted out as soon as possible to keep her costs low, so asked the mediator to speak with her employer.


Since the matter had been resolved through mediation there was no longer a need for the matter to go before an Employment Tribunal.

The mediator got the employer to engage with the mediation process that enabled Marjorie's wages to be paid in full.

Joanne Phillips Mediation can assist with employment matters such as this, including matters concerning not being paid for work you have done. As well as issues arising between businesses.

*All names used in these scenarios are fictional characters as the real names of clients are protected by our policy of confidentiality.

Want to get in contact with
Joanne Phillips for a consultation?

© 2018 Joanne Phillips Mediation

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