Not sure how to bury

a victim offender dispute?

With the assistance of Victim Offender Mediation (VOM), the victim and offender can begin to resolve the conflict and construct their own approach to achieving justice in the face of their particular crime through a scheduled face-to-face meeting between victims of crime and the offender.

Both are given the opportunity to express their feelings and perceptions of the offence (which often dispels misconceptions they may have had of one another before entering mediation).

The benefits of

having a mediator?

The meeting gives offenders and victims the chance to discuss the offence and the consequences, and decide what the offender should do to repair the harm cause by the crime.


This includes an apology and may also involve financial reparations from the offender to the victim.

The meetings conclude with an attempt to reach agreement on steps the offender will take to repair the harm suffered by the victim and in other ways to "make things right".

"I am so glad that I met you. Mediation has helped me to get my life back.'

Victim Offender Mediation Case Study

Paul had his wallet stolen when he was attacked from behind and knocked to the ground.


Although he did not see who attacked him, the CCTV footage caught the incident on camera and a teenage boy was arrested and charged with the offence.


The boy, Andrew, was 14 years of age and told the police that he was forced to attack the man by members of a gang and that he had not done anything like that before.

Since the attack Paul had become frightened to leave his home in case he was attacked again.


It gave him nightmares which left him tired from lack of sleep, depressed and very jumpy and he stopped going out.


The Victim Support Team, who kept in contact with Paul since the incident, suggested that for Paul to regain control of his life he should face his attacker in mediation.

The Police sought the services of a Mediator, with the consent of both Paul and Andrew. The mediation sessions provided a safe environment for Paul see that his attacker was only a young boy and for Andrew to see how his actions had changed Paul life.


As a result of the mediation sessions Paul’s nightmares stopped and he was able to start rebuilding his confidence and Andrew did not return to crime.

Mediation is now an option used when considering the sentence to be imposed on a first time offender to deter them from re-offending. Joanne Phillips Mediation can assist both the victim and offender find peace of mind.

*All names used in these scenarios are fictional characters as the real names of clients are protected by our policy of confidentiality.

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